Refund Policy – Soodalbo

Effective Date: 2025-04-26

Eligible Refunds

• Damaged or expired items

• Wrong or missing items

• Cancelled orders before dispatch

Non-Refundable

• Used or opened items

• Perishable goods (unless damaged)

Refund Time

• Issues must be reported within 24 hours

• Approved refunds are processed within 3–7 business days

For COD orders, refunds may be issued as store credit or bank transfer.